member policies

Summarized below are key policies, rules and expectations of Bodies By Akeem.  These policies apply to all members of our club - so that we can deliver a truly exceptional experience to everyone.  We urge you to read and familiarize yourself with these policies, as they make absolutely no exceptions for anyone.  

Under your membership agreement and by your use of our club, you are responsible for complying with all Bodies By Akeem's policies, including without limitation those outlined in this document, and Bodies By Akeem reserves the right to cancel, revoke or suspend your membership for any violation of its policies.  Accessing the club:  You are required to check in with your assigned trainer upon arrival.  Your trainer will electronically check you in as being present for your session - using our mobile application system.   

Good Standing:  Bodies By Akeem reserves the right to prohibit you from accessing and entering any club if there are any outstanding past-due/overdue amounts payable to Bodies By Akeem or your membership is otherwise not in good standing. 

Guests Pass: As part of your membership privileges, you may receive certain privileges to periodically bring a guest to the club. You must accompany your guest, and they must complete the waiver and liability release in order to access and use the club. Guest must comply with all applicable Bodies By Akeem Policies while accessing and using the club.

Member Conduct: You are expected to act in a respectful and socially acceptable manner while using the club, and while on the grounds of the club.  You are also expected to be extremely mindful of other individuals’ physical and personal space. You may not engage in behavior or conduct that Bodies By Akeem, in its discretion, considers unruly or inappropriate, including without limitation harassing, badgering, antagonizing, taunting, threatening, abusing, touching, or otherwise acting in an aggressive, unsportsmanlike, indecent or inappropriate manner towards any other member, guest, employee or other individual. Bodies By Akeem reserves the right to remove you from any club and/or revoke, cancel, suspend or otherwise limit your membership, and/or notify law enforcement authorities if you engage in any conduct or behavior that Bodies By Akeem, in its discretion, considers inappropriate, indecent, unsafe, unlawful or otherwise in violation of our Policies.

Cell phones/video recording device:  No cell phone and Camera use in private areas of the club  Using cell phones, cameras or any other recording devices in Bodies By Akeem's bathrooms, locker rooms, changing rooms, and other private spaces like spa treatment rooms is strictly prohibited. Using cell phones, cameras, and other recording devices in kids club location, group class, or recording while others are using the space is also prohibited.  As a courtesy to other members, you may not speak on your cell phone, or utilize any video chat application, while on the club floor. You may take photos or videos in public areas of club.  You may not take photos or videos in club to promote your or any third party’s business, products or services. Use of any lighting, tripods or other such equipment is prohibited. You are expected to be respectful of other members, and you may not intentionally film another individual without their permission. If you post online or on social media a photo or video that was taken in the club and another individual appearing in that content complains, Bodies By Akeem reserves the right to ask you to remove the post.

Inclusivity: Bodies By Akeem strives to provide a supportive, respectful, and inclusive environment for all members, employees, and guests, no matter their gender identity.  This is a safe space.  We expect those in our clubs to do the same. All individuals are welcome to use the locker room associated with the gender they identify as or with which they feel most comfortable.  Any person who prefers more privacy for themselves may instead use a single-occupancy restroom, if available.  

Personal Property: You should avoid bringing valuables onto club premises.  To the maximum extent permitted by law, Bodies By Akeem will not be liable for loss or theft, or damage to, any personal property of your property, or that of your guest.  

Dress Code: You are required to wear appropriate athletic attire and footwear when using any club equipment and participating in any group fitness class, training session or other activity. 

Group Fitness Classes: Certain group fitness classes require advance booking and reservation, and you will not be permitted to participate in these classes unless you have properly booked and reserved your spot. You may book your class online.  If you book online, you may cancel a booked class up to twelve (12) hours before the class starts. If you do not cancel within this allotted time period or check in by the start of class, you will be considered as having “missed” your booked class. If you miss seven (7) bookings within a thirty (30) day period, you will be assessed a $15.00 fee each time.  Please avoid entering a class late or leaving a class early, as this is disruptive to other members’ experience.

Outside Trainers:  Use of personal trainers who are not employed by employed or sanctioned to train in the club  is strictly prohibited.  

Weapons:  Firearms and other weapons are strictly prohibited from being brought into club facilities, even if you have a permit to carry a concealed weapon.

Service Animals and Pets:  Service animals that are individually trained to work or perform tasks for individuals with disabilities (“Service Animals”) are permitted to accompany members (or other Club guests) with disabilities to all areas of the Club open to members. Bodies By Akeem may ask you to remove your service animal if the animal is out of control and you do not take effective action to control it, if the animal is not housebroken.  Furthermore, any service animal who poses a direct threat to the health or safety of others or if the animal’s behavior otherwise fundamentally alters the nature of the club’s business. Bodies By Akeem reserves the right to charge you for any actual damage caused by your service animal. For the safety of our members and the animals, pets and “emotional support animals” are NOT permitted in any area of our Clubs.

Ancillary Services:  One-on-one personal training, couple's training, small group private training, and boot-camp classes  are available only to active members. You are required to pay for your elected sessions on its scheduled due date.  Bodies By Akeem reserves the right to cancel any scheduled Session for which no payment has been received by twenty-four (24) hours post payment payment due date.  

Session Cancellation Policy:  Please be sure to read this section thoroughly and give it the attention it deserves.  This session cancellation policy are as solid as it comes.  Not all training services provided by Bodies By Akeem have a session cancellation or rescheduling option.

One-on-one training:  Tungsten, Steel, and Chromium are NOT eligible for rescheduling, or cancellation  Any sessions missed will be marked as a "no show" and therefore forfeited.

Couples training:  Platinum, Ruthenium, and Iridium are NOT eligible for rescheduling, or cancellation  Any sessions missed will be marked as a "no show" and therefore forfeited.

Small group private training:  Palladium, Rhodium, and Indium are NOT eligible for rescheduling, or cancellation  Any sessions missed will be marked as a "no show" and therefore forfeited.

Boot-Camp Class:  Aluminum, Coppernicum, and Thallium are NOT eligible for rescheduling, or cancellation  Any sessions missed will be marked as a "no show" and therefore forfeited.

Session packages:  Copper, Silver, Gold, Zinc, Cadium, and Mercury are ALL eligible for cancellation and rescheduling without a loss of session.  You may cancel or reschedule your Session up to twenty-four (24) hours before the Session is due to start. You will be charged for the full cost of the Session if you cancel or reschedule with less than the required twenty-four (24) hours notice.   

Expiration of Sessions:  If you are under contract, you are expected and obligated to fulfill your obligation.  If you wish to terminate your contract, you may qualify for cancellation reduction of forty percent (40%) of the remaining balance

Freezing Membership:  You may temporarily suspend (“Freeze”) your membership if you are medically unable to train, or use the club.  

Medical Freeze:  If you are medically unable to train or use the club, Bodies By Akeem may require you to provide a signed letter from your doctor and/or other reasonable evidence of necessity before granting a request for a medical freeze.  If approved, we will freeze your membership and stop all automatic payment withdraws for up to six (6) months or, if pregnancy-related, up to nine (9) months Your membership will automatically revert to active status at the end of the requested Freeze period.

Exclusions:  You are not eligible for any Freeze if you have a past-due/overdue balance or your membership is otherwise not in good standing.

Requesting Account Freeze:  All Freezes must be requested in writing, and in advance at least five (7) days before the intended start date.  Retroactive Freezes are not permitted. To request a freeze, please forward your request to us at:  info@bodiesbyakeem.com

Billing: Fees for one-on-one personal training, small group training, couple's training, and boot-camp classes are billed automatically on the 1st of each month.  

Referral Program:  You are eligible to earn a complimentary gift card for referring a friend, family member or acquaintance to Bodies By Akeem LLC. 

Who to Refer: The referral program is only valid for referrals who actually join and become new Bodies By Akeem members, regardless of which training package they select.